Privacy Policy

Privacy Policy

Introduction

Welcome to https://shepparton-real-estate-rentals.thebestlocalpro.com (hereafter referred to as “Shepparton Real Estate Rentals” or “we”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, storage, use, and disclosure of personal data in adherence to various global privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and similar laws in Colorado (CPA), Utah (UCPA), Connecticut (CTDPA), Virginia (VCDPA), South Africa (POPIA), and other applicable jurisdictions.

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  • Our official website at https://shepparton-real-estate-rentals.thebestlocalpro.com
  • All associated mobile applications and services
  • Interactive features and tools on our platform
  • Any third-party platforms or services linked from our website (please note that these external sites have their own privacy policies, and we are not responsible for the data practices of these entities).

Processing Activities

This policy outlines our practices when users:

  • Utilize our applications, access our services, or engage with our website as an authorized user.
  • Visit and interact with our websites linked to this Privacy Policy.
  • Communicate with us via email, phone calls, text messages, or newsletters.

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: This includes your name, contact details, user credentials (username and password), and any information required to set up and manage your account.
  • Payment Information: We process data related to billing and payments, such as credit card numbers, payment history, and billing addresses.
  • Financial Information: Details about your financial status or transactions may be collected for processing rent payments or other financial services we provide.
  • Purchase Information: Data regarding your rental property selections, preferences, and transaction history is stored to improve our service offerings.
  • Mobile Device Identifiers: We may collect unique identifiers from your mobile device to enhance user experience and personalize content.
  • Location Data: With your consent, we can access location information to provide relevant local services and tailor recommendations.
  • Feedback and Reviews: Personal data provided when leaving reviews or feedback is used to improve our services.
  • Social Media Information: If you choose to connect our platform with your social media accounts, we may collect data from these platforms (e.g., name, profile picture, connections).
  • Product Information: Details about properties you show interest in, including preferences and communication history, are recorded for better service delivery.

We gather this information through direct user input, interactions with our services, and automated technologies, such as cookies and tracking pixels. Additionally, we may receive personal data from third parties, like business partners or referral services, who operate under their respective privacy policies.

Cookies and Similar Technologies

Shepparton Real Estate Rentals uses cookies and similar tracking technologies for several purposes:

  • Strictly Necessary: These cookies enable core functionality, such as account login, site navigation, and access to secure areas of our platform.
  • Preference: They remember your preferences and settings to provide a personalized experience.
  • Analytics: Tracking tools help us analyze user behavior, improve our services, and measure the effectiveness of our online content.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations or resolve disputes. Once the retention period expires or when the purpose is no longer relevant, we delete or anonymize the data, ensuring it cannot be used to identify individuals.

Data Security

We implement robust organizational and technical safeguards to protect personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of sensitive data during transmission and at rest.
  • Secure third-party processing partners who adhere to strict data protection standards.
  • Regular security audits and updates to ensure the highest level of data protection.

Children’s Privacy

Shepparton Real Estate Rentals does not knowingly collect personal information from children under 18 years of age. Our services are targeted at adults, and we encourage parents or guardians to supervise their children’s online activities.

Your Data Rights (depending on your location)

The privacy laws in various jurisdictions grant individuals specific rights regarding their personal data. These may include:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Ability to rectify inaccurate or incomplete personal data.
  • Erasure/Right to be Forgotten: Right to request the deletion of your personal data, except under certain circumstances.
  • Restriction: Limitation on how we process your personal data.
  • Portability: Right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: Ability to object to the processing of your personal data for specific purposes.
  • Non-Discrimination: Protection against discrimination for exercising your data privacy rights.
  • Data Appeals/Complaints: Right to file a complaint with a data protection authority or initiate legal proceedings if you believe your privacy rights have been infringed upon.

To exercise any of these rights, please contact our Data Privacy Team at the details provided below. We will respond to your request as soon as possible and within the timeframes specified by applicable law.

Changes to Privacy Policy

Shepparton Real Estate Rentals reserves the right to update or modify this Privacy Policy at any time. Any changes made will be reflected on this page, and we encourage users to review it periodically for the latest information on our data practices.

Contact Information

For questions related to privacy, data requests, unsubscriptions, or any other inquiries, please contact us: